Welcome to Our Privacy Policy
At Properly Partners Ltd, we value your privacy and are committed to safeguarding your personal information. This policy outlines our practices regarding the collection, use, and management of your data when you engage with our website, no matter your location.

Understanding Our Role
As the data controller, Properly Partners Ltd is responsible for your personal information. This policy aims to clarify how we gather and utilise your data during your interactions with our services. It’s crucial to read this along with any other privacy communications we provide when collecting your data.

Who We Are
Company Name: Properly Partners Ltd
Compliance Officer: Michael Whittaker
Contact Email: <a href=”mailto:[email protected]” rel=”noreferrer”>[email protected]</a>
Office Address: 46 – 48 East East Smithfield, London E1W 1AW

If you have concerns regarding your data, you can lodge a complaint with the Information Commissioner’s Office (ICO), but we encourage you to reach out to us first. If we become aware of a data breach we will, where we are required to, notify the Information Commissioner’s Office. If we believe that the data breach is serious, we may notify you as well.

Updates to Our Policy
This privacy policy was last revised on November 5, 2024. We encourage you to keep your information up to date and inform us of any changes to ensure we have accurate data.

Links to Other Sites
Our website may contain links to external sites and applications. We do not control these third-party resources and recommend reviewing their privacy policies before providing any personal data.

Types of Data We Collect
We collect various types of personal information, which can include:
Identity Information: Your name, username, marital status, and date of birth.
Contact Information: Your address, email, and phone numbers.
Financial Information: Bank account and credit card details.
Transaction Details: Information related to your purchases and financial transactions.
Technical Information: Data about your device, IP address, and browsing behaviour.
Profile Information: Your preferences, interests, and account details.
Usage Data: Insights into how you interact with our website and services.
Marketing Preferences: Your communication preferences regarding marketing materials.

We may also collect sensitive information under specific circumstances, such as health-related data or personal beliefs, particularly for compliance purposes.

Consequences of Not Providing Data
If you do not provide the necessary personal information when requested, we may not be able to fulfil our contractual obligations to you.

How We Gather Data
We utilise various methods to collect your data, including:
Direct Interactions: Information you share with us through forms, calls, or emails.
Automated Technologies: Data collected automatically through cookies and similar technologies as you navigate our website.
Third-Party Sources: Information obtained from trusted external sources, including analytics providers and public databases.

Our Use of Your Data
Your personal information may be used for several legitimate purposes, including:
Fulfilling contracts with you.
Understanding your needs to improve our services.
Complying with legal obligations.
Sending you marketing communications if you have opted in.

Using Your Personal Information
We may use your data to:
Communicate with you.
Provide and manage services you request.
Inform you about new products or services.
Enhance our marketing efforts.
Ensure the security of our website and prevent fraud.

Marketing Communications
We strive to offer you choices regarding how your data is used for marketing. You will receive communications if you have engaged with us previously or expressed interest in our services. You can opt out at any time.

Cookies and Tracking Technologies
You can manage your cookie preferences through your browser settings. Be aware that disabling cookies may impact your experience on our site.

Sharing Your Data
We may share your information with third parties, including service providers and contractors, strictly for the purposes outlined in this policy. We ensure that all third parties respect the confidentiality and security of your data.

International Data Transfers
We may transfer your personal data outside the European Economic Area (EEA). We implement measures to ensure that your data receives adequate protection, in alignment with legal requirements.

Protecting Your Data
We have established security measures to prevent unauthorised access or misuse of your personal information. Access is limited to those who need it for specific business purposes.

Data Retention Policy
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, typically for six years.

Your Rights Regarding Your Data
You have several rights under data protection laws, including:
Accessing your personal data.
Correcting inaccuracies in your data.
Requesting deletion of your data.
Objecting to processing based on legitimate interests.

Requesting the transfer of your data to another organisation.

To exercise these rights, please contact us.

No Charges for Requests
You typically will not have to pay to access your personal data or exercise your rights. However, we may charge a reasonable fee for excessive requests.

Response Time for Requests
We aim to respond to your legitimate requests within one month. If your request is complex, we will inform you of any delays.

For any questions regarding this policy or to exercise your rights, please reach out to us about how we handle your personal data.

Please contact us at [email protected].

Alternatively, write to us at Michael Whittaker, Properly, 46 – 48 East Smithfield, London, E1W 1AW.

If you have a complaint about the way in which your personal data has been processed, you have the right to contact the Information Commissioner’s Office, but we would suggest that you first complete our internal complaints procedure, and we will try to address your concerns.