Letting your home...
what you need to know

From finding a tenant to full property management and ongoing landlords advice

Letting a Property – Clear and simple

We offer a fresh, up-to-date service. Our fees are clear and we are transparent about what we will charge you, when and how.

Letting a property – giving you control

Our vendor portal gives you access to a customised dashboard where you can see your viewing diary, information about offers and feedback at any time.

Letting a Property – On hand 24/7

Contact us anytime by telephone, email, text or webchat. The property market never stops – and neither do we.

Letting a Property – Our Experience

We know how to attract tenants, achieve the best offers and manage your property effectively.

Letting your property

Our Letting Agents’ and Property Management fees.  Properly are members of ARLA, and adhere to their code of conduct.  We are also covered by ARLA’s comprehensive client money protection scheme.  As well as our agency fee, there may be other costs and charges from time to time.  You can see these in more detail here.

If you are unsure of the value of your property, use our 60-second online valuation tool

Properly Basic

9.6% inc. VAT (8% plus VAT)

We will market your property and provide the following:

  • High quality property details including professional photography and floorplans

  • Your property marketed on Rightmove, Zoopla, Prime Location, On the Market and to our database

  • A weekly vendor call to discuss marketing and feedback

  • Undertake tenant referencing and right-to-rent checks on your behalf

  • New tenancy agreement created (no extra cost) for all parties

  • Arrange an inventory and check-in

  • Collect the first months rent ahead of move in

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Properly Professional

14.4% inc. VAT (12% plus VAT)

As with Properly Basic, plus we will also:

  • Collect rent every month and transfer to you

  • Register your tenant's deposit with a government-backed scheme

  • Deal with any end of tenancy deductions or negotiations

  • Provide monthly and annual statements of account

  • Pay regular outgoings on your behalf from rent received, e.g. service charge and ground rent (but not insurance)

  • Arrange and renew all necessary certification to ensure you remain compliant

  • Provide advice on rental arrears if required

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Properly Premium

18% inc. VAT (15% plus VAT)

As with Properly Professional, plus we will also:

  • Be responsible for all communication with your tenants and the day to day management of your property

  • Organise and action any ongoing maintenance or repairs

  • Serve legal notices on your behalf (section 21 and 8)

  • Undertake two property inspections every year

  • Arrange the change of of utility bills, including any void periods

  • Arrange to pay any overseas landlord tax due to the HMRC

  • Hold a set of management keys and make these available to contractors for maintenance

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How to let property, Properly. Our Guide

Advice for landlords, how to get the best price and tips on property management, our guide is here to help.

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London Youth work to improve the lives of young people in London, challenging them to become the best they can, and last year helped over 27,000 young people through their sports development, youth action and involvement, arts and outdoor education programmes and employment prospects. We feel strongly that all young people should have an opportunity to develop themselves, and so are delighted to be able to support London Youth in their work, providing young people with access to opportunities they might not otherwise have had, to learn new skills, to make a positive change in their communities and to shape the city they live in.


Glass Door helps homeless men and women in London through their large network of emergency shelters and support services. These winter shelters provide a warm welcome, food, safety and shelter for up to 170 people every night. Properly feels passionately about the issue of homelessness. That is why we are delighted that together with our clients we can assist Glass Door in their fantastic work to help some of the most marginalised people in society.





Families become homeless for reasons we can all identify with. We are concerned about people who are struggling to keep things together in our fast-paced world – and we care about those who have no support. We chose the Doorstep Homeless Family Project because they are passionate and effective yet they are a small team with limited funding. They provide homeless families, living in temporary accommodation in London, with access to services to secure the emotional and practical support they require to enjoy a better quality of life.






We need nature and nature needs us. We support The London Wildlife Trust because we share its concern for the environment. We want to ensure that we keep nature in mind as we work in the property market – and crucially, with people’s homes. We also want our employees to engage with nature and benefit from the wellbeing this brings. London Wildlife Trust cares for over 37 of London’s spaces, and their vision is: “a London alive with nature, where everyone can experience and enjoy wildlife”.

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