Mariel helped me sell my apartment in West London. She was always there when I needed her. Her advice was invaluable and made everything a whole lot easier. I can’t recommend her highly enough.

The level of customer service I received at Properly with Mariel and her team was frankly outstanding. It’s lovely when people genuinely care and go the extra mile which certainly they did. I couldn’t recommend them more highly, the most pleasurable property experience ever for me.

Both Michael and Mariel were extremely helpful with our questions going forward whether it be regarding referencing or the property itself. Definitely not the usual estate agent experience (in a good way) and I would recommend Properly to anyone.

Michael and Mariel have been very helpful from the time I contacted them on a property I was interested to rent and through the offer process. Mariel did a wonderful video call showing of the house since I was not in London at the time. I felt completely comfortable to sign the lease from the video call. Thank you Mariel!

We had such an easy and stress free move. Michael helped us with all our questions and was quick to find out any answers to our questions. Would highly recommend.

Mariel & Michael have been amazing, very thorough, helpful and a delight to deal with, would highly recommend! Thank you both.

I was so pleased to be introduced to Properly. Mariel and Michael provide an excellent service that took the stress and hassle out of finding a tenant. They were a pleasure to deal with, efficient and fast. A marked difference from the hidden costs and poor communication often encountered from other high street estate agents. I would thoroughly recommend and happily use again!

We did not feel rushed at all which was great as it really allowed us to really take the property in. We did put down an offer and Properly did a great job in securing a good outcome for both the sellers and ourselves.If you are looking for an agency that will do more than just open the door then look no further.